Personal Tutor (Learner Service)

March 19, 2024
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Job Description

Working location: District 3 or District 7
*** Job Description
The Personal Tutor (PT) is a member of the Service Team and, as such, shares the responsibility for the students’ learning success.

*** Job Responsibilities
• Deliver top-notch student educational experience with unparalleled customer service
• Ensure that students trust and follow the Wall Street English Method
• Conduct orientation classes, give academic advising sessions, and assist students with multimedia lessons and the digital book material
• Provide feedback and motivation to students in the multimedia Speaking Center
• Advise students on how to achieve their educational goals
• Motivate students throughout the course both in person and over the phone
• Collaborate with Educational Consultants to facilitate Renewals and Referrals
• Create a fun, all-English learning environment

Vietnamese national, aged between 22 – 28 years • Bachelor’s degree in any field (preferably English-related) • Demonstrate fluency in English (TOEIC score 850+ is recommended) • Teaching/tutoring experience in English is an advantage • Passionate about education, languages and giving excellent customer service • Energetic, friendly and professional • Love to speak English and is comfortable doing so on a daily basis • Willing to work following flexible schedule including evenings and weekends (08 hours/day, 05 days/week) • Able to work on your feet for an extended period of time