English Job - Class Management Leaders

• Directly responsible for ensuring:

- Customer care, handling customer complaints and giving appropriate feedback

- Class quality management, class images and class facilities.

• Work directly with the Customer Experience Department on customer service and professional issues of the customer care team.
• Collaborate with Head Teacher and the teaching quality management department on teacher-related issues at the center.
• Arrange class schedule is in line with the sales situation and the level of students
• Manage the most suitable and effective demo classes for students
• Follow up and manage the renewal rate of parents.
• Combine the related BP activities for students

*Working time: Tuesday - Friday (2pm - 9pm), Sarturday - Sunday (work in shift: 8am - 12pm/ 1pm – 9pm)

• Bachelor degree or above, bachelor degree in education/English teaching methodology is preferred
• Experience in managing employees, being good at operation is a must (required)
• Fluent in English: reading, writing, speaking and listening and good translation skills.
• Soft skills: team management and time management
• Create good relationships and social skills with colleagues, parents, students and teachers.
• Know how to use time appropriately and effectively to solve tasks.
• Age: 22 – 32

Insurance according to regulations/ Travel/ Allowance/ Uniform/ Rewards/ Educate/ Salary increase/ Vacation regime

Job Type: Full-time

Salary: 12,000,000₫ to 20,000,000₫ /month

Job Types: Full-time, Commission

Salary: 12,000,000₫ to 20,000,000₫ /month

Experience:

• management: 1 year (Required)
• customer service: 1 year (Preferred)

Education:

• Bachelor's (Required)

Location:

• Thành phố Hồ Chí Minh (Required)

Language:

• English (Required)