Job Description
- Directly responsible for ensuring:
- Customer care, handling customer complaints and giving appropriate feedback
- Class quality management, class images and class facilities.
- Work directly with the Customer Experience Department on customer service and professional issues of the customer care team.
- Collaborate with Head Teacher and the teaching quality management department on teacher-related issues at the center.
- Arrange class schedule is in line with the sales situation and the level of students
- Manage the most suitable and effective demo classes for students
- Follow up and manage the renewal rate of parents.
- Combine the related BP activities for students
*Working time: Tuesday - Friday (2pm - 9pm), Sarturday - Sunday (work in shift: 8am - 12pm/ 1pm – 9pm)
Job Benefit
Insurance according to regulations/ Travel/ Allowance/ Uniform/ Rewards/ Educate/ Salary increase/ Vacation regime
Job Type: Full-time
Salary: 12,000,000₫ to 20,000,000₫ /month
Job Types: Full-time, Commission
Salary: 12,000,000₫ to 20,000,000₫ /month
Experience:
- management: 1 year (Required)
- customer service: 1 year (Preferred)
Education:
Location:
- Thành phố Hồ Chí Minh (Required)
Language: