English Job - Class Management Leaders

Monthly Salary
500 - 1000 USD

Job Description

  • Directly responsible for ensuring:

- Customer care, handling customer complaints and giving appropriate feedback

- Class quality management, class images and class facilities.

  • Work directly with the Customer Experience Department on customer service and professional issues of the customer care team.
  • Collaborate with Head Teacher and the teaching quality management department on teacher-related issues at the center.
  • Arrange class schedule is in line with the sales situation and the level of students
  • Manage the most suitable and effective demo classes for students
  • Follow up and manage the renewal rate of parents.
  • Combine the related BP activities for students

*Working time: Tuesday - Friday (2pm - 9pm), Sarturday - Sunday (work in shift: 8am - 12pm/ 1pm – 9pm)

Job Requirement

  • Bachelor degree or above, bachelor degree in education/English teaching methodology is preferred
  • Experience in managing employees, being good at operation is a must (required)
  • Fluent in English: reading, writing, speaking and listening and good translation skills.
  • Soft skills: team management and time management
  • Create good relationships and social skills with colleagues, parents, students and teachers.
  • Know how to use time appropriately and effectively to solve tasks.
  • Age: 22 – 32

Job Benefit

Insurance according to regulations/ Travel/ Allowance/ Uniform/ Rewards/ Educate/ Salary increase/ Vacation regime

Job Type: Full-time

Salary: 12,000,000₫ to 20,000,000₫ /month

Job Types: Full-time, Commission

Salary: 12,000,000₫ to 20,000,000₫ /month

Experience:

  • management: 1 year (Required)
  • customer service: 1 year (Preferred)

Education:

  • Bachelor's (Required)

Location:

  • Thành phố Hồ Chí Minh (Required)

Language:

  • English (Required)